Customer Testimonials
I would recommend to anyone! I bought a 2018 Toyota Highlander from Marshall Knighten whom was very helpful! Mario made the finance go by so smoothly. GSM Cory replaced the windshield at their cost due to my negligence. They are absolutely amazing and I appreciate how easy they made my process!!
I loved the excitement of salesman it was fun. Made it easy to buy my car and thet were very thoughtful and helpful. My salesman also called me ar home to help with anthing i didnt understand like setting up my garage door opener. And a few other thingd.
Bought a 2019 suburban from them at the end of April 2022. I told them I had to have a very dependable vehicle since I travel for a living. What I got was a xxx! Transmission is now gone, in the middle of a long trip the car left me stranded! Of course fluids were changed at the dealership so if there were metal shavings they won’t tell you. Sales manager was rude and pretty much said “well you have the warranty you bought” xxx! I haven’t even made the first payment and it’s broke down! Salesman was rude! ...
I would never recommend this place to anyone. Bought a 100chevy Silverado from them and 6 months later my transmission went out. Had a mechanic look at it and he said the metal shaving in pan had been there for quite awhile. So now I have a truck sitting in my driveway that I'm paying for because they can't even look a truck over or they knew it was that way and sold it anyways. Either way they will never get my business again and hopefully no one else goes there.
Terrible and HORRIBLE! I was told that my 2019 Toyota Tacoma 4x4's service warranty for 2 years (24 months) and full warranty for bumper to bumper for 3 years (36 months) by the sales people and manager. I found out the truth about the lies. When the black plastic at the bottom of the outside rearview mirror on the driver's side fell and when I noticed it was gone, I took it to Fowler Toyota Tulsa and was told by the service manager that it's not covered under the "BUMPER TO BUMPER WARRANTY" and no communication with the sales people ...
Fowler Toyota service center is a disaster and I wouldn't take my roller skates to this place for repair. A simple tire balance job turned into the service tech having to take my truck back into the shop for rework after it was initially finished because there was a major disconnect on what needed to be done. Then they tried to charge me double the amount I was initially quoted, stripped one of my socket head screws for my center cap, scratched and scuffed my wheels in numerous places and left the old sticky tire weight adhesive all over ...
I dropped my Tacoma off on the 18th of March to get it worked on and picked it up on the 1st of April. Opened my center console to see that my $1200 handgun had been stolen out of my vehicle while in their possession. So either they left my truck unlocked while sitting outside or one of the employees stole it while it was in the garage. Either way, they had no interest in doing the right thing and covering the loss or at least paying the deductible for an insurance claim. They also informed me that multiple thefts had ...
Had worst service experience with this dealer. Had vehicle towed to their shop and left to be checked out. After 24 hrs. had not heard from them so i called to see if they had diagnosed the vehicle. Was advised the fuel pump needed to be replaced and vehicle would be ready by Monday evening. Was told the charge would be $1100.00 Never heard back from them and Monday evening i called again and was told there was a short in the wiring and would cost another $300.Vehicle would not be ready until Tuesday evening. I had to call them again on ...
Sadly I am currently getting legal counsel about getting my warranty remainder back from fowler. My original experience getting a new vehicle from fowler was decent at best but my experience at Jim Norton Toyota has been far superior and I should have went there in the first place. I have dropped off all necessary paperwork for my refund and nobody at fowler will speak to me. I hate getting attorneys involved but I have no other options at this point.
Noele was super helpful. Never pushy and went above my expectations to get the things I wanted. Finance was quick and easy and all were very nice and laid back. I highly recommend Fowler Toyota for your next automotive needs. Thank you Fowler Team!!
Time wasters. 100%. I was the only person in the showroom - outside of service and parts customers, I had the entire dealership to myself. NOBODY else was there to buy or trade a vehicle. This should have been my first huge red flag but at the time I took it as an opportunity to be the focus of attention. Capitalize on me folks. Wow was I wrong. Each time the sales person (Jessica) went to "get numbers", it was 10, 15, pushing 20 minutes. In the sales manager office the guys were watching car racing on their computers. They weren't ...
Do Not Buy A Car From Fowler, They Are Thieves I bought a car from Fowler and somehow got stuck with a $4,000 service contract (11% interest over 6 years could add up to $8,000 onto my bill if I did my math correctly). When I got the loan agreement from my bank and saw the $4,000 Bill added at the bottom I went in and told the dealership to cancel it and that I didn't ask for that and it was a mistake. The guy got nervous and pretended at first that he could not find me in the computer. Then he he ...
I sold a car here and called multiple times requesting status of check. 1 month after selling the car, and 10 days after the loan was paid off at my bank, the overhead was still not received. I was told that I would receive a call back each time. I called for two weeks straight and never received a call back. Only after I drove to Fowler and sat for two hours did I that someone told me that I was still waiting on some paperwork. I am a very understanding person if there is open communication Between customer and dealer. Zero ...
What a cluster! We purchased a 2020 Tundra. The purchase process was an utter hassle that left us at the dealership for an additional 3.5 hours. 33 days later, we finally receive the title. 33 days later, our trade in was paid off for less than was printed on the contract. RUN. Do not purchase from Fowler!!!
Well I bought a car from them couple weeks ago supposed to get a check from them set up be 5 business days they did work with me on the deal pretty good but when they owe you money they are really slow to get it to you they should set it up to be able to issue checks at the dealership rather than going to Oklahoma City
We purchased this auto in 2014. The salesperson offered $2000 and 0% financing through Toyota Financel. So I accepted this offer only to learn that there was a bait and switch. They told me that Toyota could not offer both. They switched us to First Fidelity and took away the 05 financing. The paperwork financing with Toyota had proceeded to the extent that there was now a lien on the car. It took two months to get the lien released even though it had never been finalized. On top of that, the extended warranty that was provided to me were tied to the Toyota ...
The Fowler Toyota group in both Norman and Tulsa, are the epitome of greed. They are a prime example of the dealerships that create this type of distrust and disconnect between dealership and customer. I originally contacted Fowler Toyota on September 20th, inquiring about a launch edition Supra they had in stock. This was when I found out they wanted $20,000 over msrp. Now I know when the Supra’s first released, dealerships were asking $20k over msrp. But these dealerships were east coast dealerships, and they were asking this much because the deliveries to the west coast were delayed. Because ...
No hassles, no games! Charity was my sales person. She was very knowledgeable, kind and not trying to just make a sale. She really wanted me to love the car before I bought it. Kord gave me a very fair offer with no hassle. I told him my top dollar and he didn't mess around with me! He's a straight shooter. Blake was the finance guy and was fast and helpful! The whole experience was perfect.
Marshall Knighten was as helpful as possible. Looked after the customer and made it very easy for me to make the perfect car selection! Very Grateful for his honest service!
After watching a '08 FJ Cruiser on the Tulsa Folwer Toyota site for about a week I used the 'check availability' button to schedule a test drive for that specific vehicle. I live outside Okc, they are in Tulsa, meaning a 3 hour round trip not counting time wasted at the dealership. In three emails 'Cheyenne' the "Business Development Agent (Tulsa)" confirms they have the FJ and asks if I know where "they" are located, not the FJ, "they". I arrive at the dealership and am greeted by a young salesman I'll call 'Slim'. Told ...
I went in to have my 2006 Avalon serviced. While waiting I browsed the new cars. Absolutely no pressure to buy. Very helpful and courteous.
A couple of weeks ago, I asked a gentleman named Miguel Reyes, in Fowlers' Service Department to have my 2010 Tacoma brakes checked, as I was experiencing some moderate grinding noise that seemed to indicate that either the disc/pads or the rear shoes/drums were getting worn out. Miguel reported that the shoes/drums in the rear were good, but that my discs were moderately worn and that my pads were getting thin. The work was done quickly and for a good price. Shortly after I left, it seemed that my braking was a little abnormal, and I sensed some ...
The customer service of this dealer was excellent It was a great experience buying my new Toyota Truck, Fowler Team is excellent staring from the sales team and their loan office staff I will recommend to anybody. Thank you . Jesus Cervantes
I went in for a recall and they took care of me on a reasonable amount of time yes I will recommend this to friend and family
Great customer service. Loved the rental while we waited for our car to arrive. Financing was also a breeze. I'll be back when the FJ Cruiser returns.
Starting with Marshall in sales, Corey in finance, and Derrick in the finance, exceptional service through every department. This is our 3rd car purchase from Fowler, and we have received excellent service everytime.
They had the car we were looking for and the pricing was good for the options on the car. They were willing to negotiate on trade in and sales price
My experience was great. My salesman Levi was awesome. He listened to what I said I was looking for and found me 2 vehicles to test drive and I ended up buying one. Him and his general manager Jim fought to get the price I wanted to pay. They were not overly pushy at all. Thanks to you both! I love my new (used) car!
Good non-pressured car buying experience. Amy Hill was our internet phone contact over the vehicle we inquired about. She was very professional and friendly. Our salesman Chuck Davis was very informative about the features of the car. He also helped with getting phone set up for hands free calling after the sale. Mace in finance was also very professional. All in all the best car buying experience we have ever had.
Towards the end of purchase, we asked about buy anew Toyota get a Honda and the manager said no. Because he gave us such a good deal on the new 2018 hybrid rav 4. I didn’t argue with him but my wife and I thought why is the dealership promoting something that there not going to follow through on. So, I guess if you make a good deal, you lose out on the mower. Doesn’t make sense. However, we love our new rav 4 and our salesman was very knowledgeable about our purchase. Last thing the doc fee should be included ...
Marshall Knighten was delightful to work with. He was not pushy. He was informative, kind, patient, and honest. He made the car buying experience pleasant.
Levi and Amber were very knowledgeable about the vehicle we purchased. Both were very professional and polite. Even offered us BBQ if we wanted lunch! Billy was easy to work with in the financing department.
The staff here is always kind and helpful! They are willing to work with you to make sure you get exactly what you want and are the happiest customer. My husband and I have bought two cars here in a year and we have felt well taken care of both times.
The salesperson I connected with went above and beyond assisting me with plenty of questions before I ever went out to look at a couple used cars. They worked with me to get me the what I feel will be my 3rd favorite vehicle in my 40 yrs of driving. I had a STRICT budget & they made the magic happen. Ty Creighton, Shane, Kord, Cory too!!! Hats off to you ALL. keep up the good works. My mom told me later, she likes your dealership. She has a Toyota Corolla & has had a couple other dealerships she has boycotted ...
My husband and I visited other dealers with high pressure salesman. Patty was friendly helpful and efficient. We didn’t need to go anywhere else. Thank you!
Update – customer relations was really incredible here. They contacted me later that night and really felt sincere with all they did. They ended up picking my car up from my workplace, did the brake job on the house, and brought my car back to me. They made it right. ________________________________________________________________________ Original Review: Unprofessional as all imaginable. Here's a timeline of my experience with fowler toyota: 2:00 - I pull in to get an oil change. Was told 45 minutes. 2:50 - I get a text message with my digital multipoint inspection and suggested services (one of which is my rear brake pads being ...
I have not been able to get ahold of anyone but the front desk and have received no calls back for 2 weeks. This has prevented me from being able to get my truck registered and from removing all the extra stuff they tack on to the price.
In my search for a updated used car, I located a car at Fowler, I made appointment to test drive car. Upon my arrival I'm told the car is out with another customer, after waiting more than 40 minutes. The salesman shows me the car, but the keys were with other customer. All I could do is look inside car. Told the car was sold. Tried one more time, saw car, contacted Fowler, made appoint to see car, within 30 minutes of speaking to sales person. Arrived to be told car is on different lot, wanted me to drive to lot, ...
After being given the run around and wasting my time and money, they didn't uphold their end of the bargain. I put $1400 down and was called back the next day to re-sign a different contract and was informed that I needed to put more money down. I came back to re-sign and the Finance Manager advised me that they would front me the $800 until I got pad and that the deal would be done. I asked when they would send the title and he advised me I should have my title in a week or two from the original ...
Had to take my vehicle in to get 4 different recalls done at 9am and it was done faster then what i expected. When i first got there i was mad due to one of the ladie staff was rude...i asked her a question and she ignored me but seconds after that a gentlemen i believe his name was Joshua was very helpful n polite...Thank you Joshua Hunt....Overall sevice was good and i will go back
This will be the third Truck I have purchased at Fowler and your Salesman William Collier and the rest of the team that help me from the Sales Floor Manger to Finance manager to the service team Very professional
Easiest purchase of vehicle ever! Sales staff courteous and knowledgeable! No stress, no pressure! Highly recommend to all my friends and family! The overall experience was excellent!
Will not go into this dealer again. Probably the worst dealership I have been to in my life. Other people need to know what to expect here.
Teri took care of me. She did a fantastic job. I came early & that was fine.Teri came & discussed with me what I needed to do.
Seth was great, he worked very hard to get the trade-in that I felt I needed for my car. Was able to walk away with exactly what I wanted would recommend Fowler Toyota to anyone
I bought a use car at Fowler Toyota Tulsa. I searched the internet within 100 miles of f my town and found some good deals but none as good as I got by just going to the Fowler lot. Found a beautiful Camry that had a few scratches they agreed to fix for me. They even gave me a new loaner to drive while my car is being fixed. Kaylee in rentals took great care of me! I like everything about this dealership. Everyone is so nice and helpful and you get the best car for the best price! What more ...
It was my first car that I've ever bought. I was just glad to find a great deal on a used car that the dealership had, and even happier that i was even approved for it.
Heplful, not pushy, competent, they were fast but never followed up next day. That's all I've got to say about that thank you.
We came from Colorado to get this truck. Amazing experience. Excellent communication with Jesse. Finance was super fast and super easy. Overall experience was very easy and honest.
Yes I would recommend this dealer as they were friendly and knowledgeable? about their vehicles. Everytime I had a question they were able to answer it.
The replacement dash pad fit nicely, but the glove box door was misaligned. I took it back to Fowler Toyota and they replaced the glove box door but the color did not match the color of the dash pad. They also scratched the new dash pad. I did not bother taking my 2004 Sienna XLE back to Fowler. The air bag replacement was good.
Excellent overall. By far the best service buying experience I've had. Highly recommend to anyone who is looking for a new car Thank you again Carter Mackey
I have purchased 4 Tundra's and by far this purchase experience was the smoothest, fastest, easiest and the least stressful. Marshall was my sales represententive and he is professional and knowledgable. He was the reason my experience was so good and when I purchase my next Toyota I will want to work with Marshall again. Marshall is the best, most polite and concerned about my overall experience of all the Toyota's I have purchased. He was great with follow up after the sale to make sure I was enjoying the new truck(the only time this has happened).
Nick work with me to put me into a car Gave me a couple of choices on the computer to look at that I could afford. I have no credit he work with me to get into a good deal. Thank you Nick and the Fowler team for working with me.
My experience with Fowler Toyota Tulsa was top notch and beyond compare! My salesman was very nice and made sure I understood everything I needed to understand about the process of buying a car. Teaching me about down payment and terms. Showing me the incredible air conditioned service walk for when my vehicle comes in for service. Making me feel that this is the place for my vehicle to always be taken care of!
Great experience. No complaints. Got exactly what I needed sales rep was easy to work with and helped get the best deal for me. Awesome experience
I did purchase a vehicle from Fowler but was not happy with how the deal went down. The manager was arrogant and did not listen to what I said I wanted. The lack of communication between the salesman, manager, and finance guys was the worst imaginable and it felt like they did this on purpose to milk a few extra grand on the deal. If I was not facing an extreme need for a new vehicle I would have left Fowlers crap deal on the table and let them take advantage of someone else. I do not appreciate being lied ...
Salesperson was extremely helpful by answering all our questions and concerns, asking manager when not sure about something. Finance guy did a great job explaining all the options we had to take the best care of our toyota.
Your sales associate, Jesse Conroy, as well as the Finance Manager Garland Carley and the General Manager were all very courteous,helpful, and patient as we finalized our choice and transacted the usual steps in making the purchase. We've had years of good experience with our old Sienna at the Fowler Service Department, so we are confident in this organization's support after the sale as well. Others in our extended family have bought from Fowler and used the Service Department, mostly because of our prior experience. Keep up the good work! Thanks for your professionalism!
Salesperson, Al, was great. Manager was great to work with. We felt like the overall deal was a win for all. I have been a customer of this dealership since 2005 and have purchased 5 vehicles and serviced 6 vehicles with them over the years. I have always been very satisfied! Thank you!!
I found the sales team and finance team to be friendly and helpful. I was able to find a car that worked for me at a good price. The only issue I had was with outdated information on their website that was no longer valid. I was still able to get a vehicle that I wanted, it just took a little extra time because the research I had done did not pertain to the vehicle I chose online. I also feel that the initial offer on my trade in was well below average trade in value.
We had our kid with us and still the whole process moved right along. We were greeted, not pressured, and shown right to the vehicle we were there to see. Before we knew it, we were test driving. The rest is history. Thanks Fowler Toyota.
I have used Fowler several times for rental cars. The cars are better than Hertz and the service is great. They have gone out of their way for me.
I felt pressured at first but who doesn't when their making a major purchase, all together the Fowler team was willing and helpful in every area of my purchase and kept in contact with me promptly on any questions. I believe I got a nice vehicle at a decent price, this being my 2nd car I've purchased from Fowlers and have had no problems with either. They find you a finance Company and keep to your requested purchase payment amount.
Had a great experience with Fowler Toyota while purchasing my new 2016 Toyota Highlander! Rudi Nolan was a great and knowledgeable sales representative and I was so pleased with the low level of pressure. Since they didn't have a Highlander on site in the color and interior that I wanted, they located one and brought it in and had it ready for me next day. Loved working with Sammi in finance also. I would have to say this was the best car buying experience I've ever had. Thanks to all who helped me!
The salesman & sales manager were very patient when I couldn't decide between a 4Runner or Highlander. They gave me input on the +- on each vehicle so that I was able to make an informed decision. No pressure and was a pleasant experience.
We had a very good experience at this dealership. Our sales person was not pushy and he was very informative and professional to work with.
As a friend time buy; I was scared and nervous about buying my frist car, being so young i though i was gonna get turned down. I really like that they toke there time to explain everything out to me. Billy my sales man was very understanding and helpful.
I always have great experience when I have my 2002 Toyota Corolla serviced at Fowler Toyota. The service department reps. are very professional and friendly.
Glen came in on his day off to help me, and did his best to make my purchase perfect! Even have me his jacket in the cold rain! Would go to him again!
Very easy in and out. Comfortable waiting area. Friendly, professional staff. Also explain so I can understand and make informed decision. I highly recommend them for service,
I had a great experience at Fowler Toyota. I was seen right away, got a ride to and from work which I absolutely love that perk. Everyone was helpful and friendly.
We appreciate Victoria's customer service. She was very helpful, knowledgeable and honest. After we received our vehicle, we pulled out of the service garage to look over the vehicle; Victoria came out to make sure everything was ok! Thanks for caring!
I had a great experience with Fowler Toyota! They really helped me get the car I wanted. Everyone was friendly and helpful, and did a great job.
Jason Bailey, Sammie in Finance, and Bruce Abbott were extremely professional, prompt, friendly, humble, and considerate. I was restricted on time. They were prompt and considerate about it. They have a friendly demeanor and are very humble people. Did I say professional? I have bought A LOT of cars and this is my 2nd "BRAND NEW" car. My first one was from Honda. I was treated like a "Queen" compared to Honda. They might as well have had red carpet out for me. I felt pretty important and they did not hassle me in any way. ...
Had a great experience may be Fowler should teach a few thing to Joe cooper's sales persons. Gabriel Robles great individual great social skills out going not intrusive not pushing...great communication skills,very good listening skills and I always felt at ease to talk. Thank you for making my new purchase a great experience and I am thrilled to join fowler Toyota of tulsa
Fast oil change and tire rotation! I liked the fact they did a Free tire alignment check too!! Everyone was helpful and courteous. I am a lifetime customer!
We have been using Fowler for all our automotive needs. Whether it's for service, sales or rental the Fowler team knows just what to do. Make sure you see Kyle for your service needs, Tom or Ally for rental and Jim Patch for sales. Thanks for taking care of us. Keep up the good work!
My experience was wonderful. Kyle Powell was extremely knowledgeable and made sure I was comfortable while waiting. I will definitely recommend their services to anyone who needs them.
Matt and Kyle always take great care of me when I come in....either for routine maintenance or a simple oil change they do great!!
Very good buying experience. Better than Honda. I would highly recommend this dealer to my friends and family and just about anyone. I appreciate the fast service.
We had a great experience and would recommend Fowler. We will definitely be back when it's time to purchase again. We love our new Camry.
The sales team was professional and easy to deal with. Eric and Glen were great. I especially appreciate Glen going the extra mile to explain everything about the truck in detail. He is very knowledgeable and obviously works very hard to make sure his customer's have a good experience. I had my other vehicle serviced as well. Glen set everything up so I could leave my other truck there and drive the new one home. My other truck was ready the next day. Service department has always been great and I appreciate that. Thanks Guys.
My husband test drove a Toyota Tacoma. He liked it. Stephon sales technique was great. No pressuring, very patient and offered good efficient service. S
Glen took another level on patients I couldn't make my mind up and he never acted as if I was taking up to much of his time ... Thank you Glenn at TULSA Fowler off Sheridan road your the best
Fast, efficient service, good price. Good people, good service. Awesome contact info. Went in to find a new car and was in and out with new car in 3 hours.
After finding what I wanted online, I visited the Fowler dealership. Bruce was very knowledgable and helpful. There were a few things that needed repaired on the SUV and they were fixed very satisfactorily. High marks to Bruce for following the procedure and making sure everything was completed.
Rudi Nolan was my salesmen and he was very informative on the car I was looking to purchase, showed me the comparison between Camry and Rav4. Samantha Tilly was the Finance Persom, she was very speedy, had me in and out within 35 minutes! Overall I had a great experience and would highly recommend this dealership along with those 2 and their excellent service!
Frederico Zamora helped my wife and I out with our trade in and certified pre owned purchase. Frederico was very knowledgeable and make the entire experience hassle free.
Glen was wonderful too work with. He explained everything and managed too work with my budget he was very friendly and did not put pressure on me when buying a car
Kaylee did an amazing job! I would recommend to fowler Toyota to anyone and everyone who is looking for a new or used car. Great car selection!
Great experience, helped get my son in a new car after his was stolen. Fowler had the perfect car and Rudi Nolan was the perfect salesman. We live in another state but that was not a problem everything went off without a hitch. Thanks again to Rudi and the entire Fowler team for helping us replace my sons car.
I'm a student from out of town, and the staff there helped me in a way that I believe went beyond what was expected. Mr. Patch directed me to the car that was right for me at the right price. Best of all, this was done with such ease and little effort on my part. I could not have asked for a better representative.
They were super helpful and worked hard to get me the best deal . Made buying my first car super easy !I'm glad I went to fowler Toyota in tulsa
I bought a new 2016 Tacoma from an dealer out of state, a couple weeks later while washing the truck i notice to me at that time the bed is not aligned properly with the cab where bed and cab meets. If looking from the rear of the truck, the bed is too much to the driver side, leaving a bigger gap on passenger side. I work in downtown Tulsa so i chose Fowler since it's closer commute for me, took it in after work and Service Adviser Victoria offered help. Explain to her and also walked to service bay ...
Wonderful experience and it was all due to John Winfield! John went above and beyond with the customer service when we bought a used truck from Fowler Toyota of Tulsa.
This dealership is great! The salespeople are very helpful and really consider and listen to everything you say! Recommend this to everyone to go here if you want wonderful service and great cars!
Don't even waste your time going elsewhere. This is the best place to buy a car. Period! The guy that helped me was so nice, and he even gave my daughter a granola bar, since she was starving from all the car shopping. Stand up guy, and nice dealership! I left with a Chevy Silverado, and I love it!
I came in looking for A new car and elijah answered every question I had and then some. He's the definition of a good salesman.
Was just looking at cars and a man named Elijah was very helpful with working with me on finding a car perfect for me. Seriously considering buying!